Vistaprint x Wix Partnership: Customer FAQs

Vistaprint has selected Wix to power the creation and management of the websites and related products for its customers as part of the company’s vision to become the world’s leading design and marketing partner for small businesses. The combination of Wix and Vistaprint will increase small business success by synchronizing their marketing, online and offline.

If you’re a current Vistaprint Digital customer, you may have a few questions about your website and we’re here to help. Below are some FAQs that should address baseline questions. If you have additional questions about your website, please contact our Customer Care team.

I am a Vistaprint digital customer, what happens to the website I already built?

Existing Vistaprint website customers will be moved to the Wix platform by Vistaprint customer CARE agents. No work will be required by customers.

Is there a cost associated with this site migration?

No. Existing customers will be moved to the Vistaprint x Wix platform at no cost.

Is there an increased cost to use the Wix platform through Vistaprint?

No. Monthly payments amounts will not change unless the customer decides to upgrade to a higher tier of service on the new platform.

How and when will I be notified about my site migration?

The migration of existing Vistaprint digital solutions websites is set to begin in late 2021 or early 2022. Customers will be contacted via email as the timeline for migrating sites to the Wix platform is established. Both Vistaprint and Wix are known for strong customer care, direct assistance and training materials which will help to ensure a smooth transition.

When will these services be available to new website customers?

We anticipate launching this program for new website customers in the UK in early 2022 and quickly expanding to the US and other global markets throughout 2022.